SHOPWISE products are warranted against defects in material and workmanship
for a specific period from the date of shipment, and this period varies by product. In
most cases, the warranty period is two years. During the warranty period, SHOPWISE
, at its option, repair or replace products that prove to be defective. Repairs are
warranted for the remainder of the original warranty or a 90 day extended warranty,
whichever is longer. Contact SHOPWISE for the warranty period specific to the
product purchased.
For equipment under warranty, the owner is responsible for freight to SHOPWISE
and all related customs, taxes, tariffs, insurance, etc. SHOPWISE is responsible for
the freight charges only for return of the equipment from the factory to the owner.
SHOPWISE will return the equipment by the same method (i.e., Air, Express,
Surface) as the equipment was sent to SHOPWISE.
All equipment returned for warranty repair must have a valid RMA number issued prior
to return and be marked clearly on the return packaging. SHOPWISE strongly
recommends all equipment be returned in its original packaging.
